Be Right & Know Your Rights
Eligibility
- Renter must be at least 15 years old.
- A valid ID (Emirates ID / Passport / Driving License) is required at the time of rental.
- User must be physically fit and capable of operating an electric bike safely.
Rental Duration & Charges
- Rentals are charged hourly, with a minimum of 1 hour.
- Extensions beyond the agreed time will be charged accordingly.
- Late returns may incur additional penalty charges.
Wear and Tear Plan
The user is fully responsible for any damage, theft, or loss of the bike during the rental period.
The user is responsible for any injuries or accidents caused by negligent riding.
Bike Owner is not liable for personal injuries or loss of belongings during the use of the bike.
Charges will be applicable according to damage.
Usage Restrictions
- Lift Use Only: Bikes are to be used via lifts only; escalators are strictly prohibited (AED 500 Fine).
- Crossing Policy: Bikes may only be taken out to cross from Dragon Mart 1 to Dragon Mart 2 only. Taking out the bikes will be strictly prohibited (AED 500 fine).
- The bike must be used within the mall premises or designated zones only.
- Reckless or unsafe riding is strictly prohibited.
- The renter agrees not to lend, sublease, or share the bike with others.
- No stunts, racing, or oZ-path usage allowed.
Luggage Policy
Luggage Restrictions: No luggage permitted on the bike.
Penalty: If luggage is carried and the weight exceeds 5 kg, a fine of 100 AED will be applicable.
Security Deposit
A Refundable deposit (amount as per company policy) may be required.
Deposit will be returned after the bike is returned in proper condition.
Electric Bike Rental – Terms & Conditions
Additional Points
Deposit will be returned after the bike is returned in proper condition.
- Safety: Avoid disturbing and touching any person while riding.
- Distance: Maintain distance to avoid any damage.
- Inspection: Bikes should be inspected before and after use; report any damages immediately.